Our Service

Our Service

100% Money Back Guarantee

All of our products come with a money back 30-day return policy, including shipping, from the day on which the product is received. We are confident that your experience with us will be 100% perfect. If for any reason you are not completely satisfied with your order you may send it back for a full refund no questions asked!

Low Price Guarantee

We at Casa D'Oro are so confident that our pricing is so low. That we will refund the difference if you find the same diamond at a lower price from a competitor within 30 days! If you find a better price before you buy from us, we will beat that price or give you a $500.00 gift certificate towards your next Casa D'Oro purchase!

Lifetime Diamond Upgrade

At Casa D'Oro we want our customers for life, not just a one time sale. We offer our customers at anytime the option to upgrade their diamond purchase from us.

Anytime you want to trade your diamond purchase in for a larger stone we will give you the full amount you paid toward the new purchase. Just one more reason to purchase from Casa D'Oro!

Diamond Grading

A diamond grading report will accompany any of our loose diamonds. The most common will be a GIA (Gemological Institute of America), EGL USA (European Gemological Laboratories) or AGS (American Gem Society). These laboratories are recognized world over and are completely independent. If you choose a diamond that is not certified, you will still receive a full appraisal certificate graded by Casa D'Oro.

Conflict Diamonds

Our diamonds have been supplied from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. Casa D'Oro hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written and verbal guarantees provided by the suppliers of these diamonds.

Master Goldsmith
Diamond Setter

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